When you are hospitalized, you and your family often need support. This
support can take a variety of forms. From arranging for a transfer to
a long-term care facility, to making arrangements for home healthcare,
the St. Mary’s Medical Center Case Management Department can help.
Each unit in the hospital has a dedicated case manager assigned to its
patients. These case managers work closely with physicians and the rest
of your healthcare team as liaisons and advocates to ensure our patients
receive the highest quality of care and support.
Meeting Your Needs
Here are just some of the services provided through St. Mary’s Medical
Center's Case Management Department:
Everyone reacts differently to illness and sometimes patients and/or family
members have a hard time coping with what is happening. A trained social
worker meets with patients and family members to provide compassionate
support and help them adjust to the circumstances they are experiencing.
Case management works collaboratively with physicians to facilitate timely
discharge or transfer to an alternative level of care. When a patient
is able to be at home but requires extra help, case management can assess
the patient’s needs and eligibility for home health and other community
resources. If a patient is unable to return home immediately, case management
can help plan a transfer to a skilled, intermediate or residential facility.
Arrangements also can be made for patients with special needs in the areas
of rehabilitation, mental health, substance abuse, etc., to transfer to
appropriate facilities for follow-up care.
Information, Education and Referral
There are a number of community agencies which can provide special services.
The Case Management Department has access to many types of agencies and
can refer patients and their families to agencies that may be helpful
for support and education. Case Management also can provide information
on advance directives, living wills and durable powers of attorney for
healthcare decisions, if appropriate.
Case Management works with patients in the hospital’s rehabilitation
units undergoing extensive physical, speech and occupational therapy who
often need a unique level of support. Dedicated case managers are available
to provide emotional support and coordinate conferences with the patient,
family members, therapists and nurses to discuss the recovery program
and the transition to home.
For More Information
There is no fee for case management services. If you or a loved one is
hospitalized and don't know where to turn, call the Case Management
Department at 816-655-5614 and schedule an appointment to talk with a